Terms & Conditions

These are the terms of use (Terms of Use) upon which you (the User) are entitled to access and use the Institute of Industrial and Systems Engineers (IISE) website at www.iise.ie and all subdomains, including, without limitation, and will continue in force until such time as either the User or the IISE terminates this Agreement. Access to and use by the User of this Site constitutes acceptance by the User of these Terms of Use, which take effect from the date of first access to the Site.

Purpose of the Site

The purpose of the Site is as an information-only website for the IISE to disseminate information about its organisation, its members and the Industrial Engineering profession, to its members and the wider public, including but not limited to providing information regarding events, exhibitions, talks, conferences, education programmes and news as well as facilitating contact between clients and industrial engineers. Additional functionality of the website includes receipt by the IISE of information from users such as booking forms, member information updates, competition information forms and forms to submit details of events to be posted on the public calendar on the Site.

Users can view the information provided via the Site and contact the IISE via the Site with queries and requests for further information.

Legal Compliance Disclaimer

Whilst this Site may be accessed and viewed via the internet throughout the world, the IISE does not represent or warrant that the information on this Site or its operation complies with the regulatory regime of any country, other than Ireland where the IISE is located. If the User accesses this Site from locations outside of Ireland the User does so on the User’s own initiative and at the User’s own risk. The User is responsible for compliance with local laws.

Intellectual Property Rights

The User acknowledges and accepts that there may be engineering drawings or photographs (copyright works) or other content or materials on the Site in which copyright, trade mark, patent, trade secret, or other proprietary rights (Intellectual Property Rights) are owned by third parties and which are reproduced with permission of such third parties. The User may not copy any such copyright works or other third party materials or content without the permission of the relevant Intellectual Property Rights owner.

Subject to this, the User acknowledges and agrees that all Intellectual Property Rights in the content and materials available on the Site vests in and are owned absolutely by the IISE unless otherwise indicated, including in respect of or in connection with but not limited to the Site’s design, text, graphics, its selection and arrangement, software and all other material on or in the Site.

© Institute of Industrial and Systems Engineers, 2021. All rights reserved.

The Intellectual Property Rights in the trade mark the IISE and the accompanying  logo are the property of The Institute of Industrial and Systems Engineers.

The User may not copy, sell, rent, lease, license, sub-license, trade under, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party any of the materials or content on this Site or any portion of this Site. Any unauthorised or restricted act in relation to the materials or content on this Site or any portion of this Site may result in civil proceedings and/or criminal prosecution.

Permitted Use

The User is authorised to view, print or download one copy of the materials or content on the Site on any single computer for the User’s personal, non-commercial use, provided that any proprietary notices, marks, logos and other legends that appear on the copied screens remain on, and are not removed from, the printed or stored images of such screens. Other than as described herein, the User may not make additional copies of the Website content and may not store any such content on a server or on any shared storage device. In particular, the User may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on this Website without our written permission, including any directory of members or Chartered Practices.

Any permission to reproduce content is subject to the material being reproduced accurately and not being used in a misleading context and does not extend to any material on this Site that is identified as being the copyright work(s) of a third party. The User may not modify any content or materials on this Site in any way or reproduce or publicly display, perform or distribute or otherwise use them for any public purpose.

The User is authorised to browse the Site, join as a member of IISE , renew or update the User’s membership information, send queries and request further information from the IISE and submit the User’s contact details for a response, link to the IISE shop websites and purchase articles subject to the relevant terms and conditions of sale, and link to directories of Industrial Engineers.

Where the User wishes to use the Site or any content or material on the Site for purposes other than that permitted above, the User must obtain the IISE’s prior written consent, or the consent of the relevant third party for third party content.

If the User breaches any of these Terms of Use, the User’s authorisation to use this Site and the content and material on the Site automatically terminates and the User must immediately destroy any downloaded or printed materials.

Unauthorised access by Third Parties

The Site incorporates links to other websites, frames and portals (Third Party Sites) designed, maintained and operated by third parties. The IISE has not reviewed the Third Party Sites, which are provided for the User’s convenience only, and the IISE is not responsible for the content or availability of these Third Party Sites. If the User decides to use a link to a Third Party Site the User will leave the Site and the User will do so at the User’s own risk.

Links to Third Party Sites do not imply that the IISE endorses, is affiliated or associated with, or is legally authorised to use any trade mark, trade name, logo or copyright work displayed in or accessible through the Third Party Sites or that any linked site is authorised to use any trade mark, trade name, logo or copyright of the IISE.

Third Party Content Use

The User must obtain authorisation to reproduce third party material, including material on the Site and material accessible via any Third Party Site, from the relevant third parties concerned.

The User must not permanently store or otherwise copy any such third party content or materials for wider distribution or commercial gain, without the express permission of the relevant third party. The IISE will not be responsible for obtaining that permission for the User.

Ordering & Making Payments Online

The following Terms will apply between the User and the IISE when the User purchases an item from the Site. The Terms do not affect the User’s statutory rights.


All payments through the Site are managed by a third party secure online payment services provider Stripe. The Site accepts most major credit/debit cards .All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, the IISE will not be liable for any delay or non-delivery.

Cancelling an order

The IISE seeks to comply at all times with its obligations under the EU directive on the protection of consumers in respect of distance contracts (the Directive) and with its obligations under any applicable Irish distance selling legislation implemented from time to time (Legislation). Your rights under the Directive and any Legislation are set out on the applicable order form for the IISE goods or services. It is important that you read the information contained in each order form carefully.

In accordance with IISE Byelaws, any IISE member who ceases to be a member for any reason shall remain liable for any outstanding subscription. There shall be no pro rata refund of a subscription that has been paid prior to that person leaving membership.

Delivery outside Ireland

If your delivery address is outside Ireland, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Customs policies vary widely from country to country and we recommend you contact your local customs office for further information. International shipments may be subject to cross-border inspections by customs authorities.

Limitation of Liability

In no event will the IISE be liable to the User whether in contract, tort, by statute or otherwise in respect of any loss of profits and/or for any special, indirect, incidental or consequential loss or damage arising out of or in connection with the User’s use of the Site, including without limitation: loss of revenue, loss of anticipated savings, loss of business and/or goods, loss of goodwill, loss of use, loss and/or corruption of data and/or other information, and/or downtime.

For the avoidance of doubt, neither the types of loss and/or damage specified above nor any similar types of loss and/or damage shall constitute direct loss for the purposes of this Agreement.

Nothing shall exclude or restrict the IISE’s liability for fraudulent misrepresentation and/or for death or personal injury arising as a result of the IISE negligence.

Information Disclaimer

The information provided on the Site by the IISE is intended to be informative only and is not a substitute for legal or other professional advice or intended to be relied upon. You should consult an appropriate professional for specific advice tailored to your situation. By accessing and using the Site the User acknowledges that any reliance upon any information obtained or received via the Site will be at the User’s sole risk.

The IISE provides the information on this Site without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The IISE does not warrant that the functions of this Site will be uninterrupted or error free, that defects will be corrected or that this Site or the servers that make it available are free of viruses or other destructive digital elements.

All live events including face to face Continuing Professional Development (CPD) and webinars

  • Full-refund cancellations are acceptable by sending an email up to 10 working days before a live event to the CPD team
  • Delegate substitutes are permitted at any time prior to a live event; please email the CPD team with substitute information. Student and IISE member tickets cannot be transferred to non-members
  • If the IISE postpones or cancels a live event, the booker is entitled to a full refund of the ticket price only. No compensation will be given for travel or any other costs
  • The IISE reserves the right to contact you regarding future CPD events. If you do not wish for us to contact you regarding future CPD events, please opt out via your preference centre in My Account
  • The IISE accepts no responsibility for the views or opinions expressed by speakers or any other person at the event
  • A photographer may cover the event and the images may be used to publicise future IISE events. By accepting an invitation or purchasing a ticket you consent to being photographed, filmed or recorded as a visitor attending the event
  • On entry to a IISE event, you agree to accept and abide by any venue rules
  • The IISE reserves the right to refuse admission to any ticket holder
  • The details you provide will be processed in line with the IISE’s GDPR obligations. For information on how we handle your personal data please see our Privacy Policy
  • The personal data you provide is managed via Eventbrite in order to provide a better service. The IISE staff process the data at all times
  • On-demand content, CPD Club tickets and Series bookings are non-refundable
  • CPD Club tickets and Series bookings can be held by an individual or a Practice
  • If you require a purchase order to be quoted on your invoice this must be supplied at the time of booking; invoices are payable in advance of the CPD event
  • Attendance certificates will only be issued to delegates who have viewed/attended all modules within a series
  • On-demand content expires within 3 hours of activation

Individual tickets

  • Individual tickets are priced for IISE members and for non-members
  • The rate is determined by the delegate’s IISE membership status at the time of the booking
  • CPD Club tickets and Series bookings purchased by an individual IISE member can only be used by that named individual

Practice Tickets

  • CPD Club Series bookings and Practice tickets are priced for IISE Chartered Practices and for non IISE Chartered Practices
  • If a CPD Club ticket is purchased by a IISE Chartered Practice, the relevant Practice can permit any member of staff to attend each of the CPD Webinars and/or Seminars
  • The full names of all delegates must be provided to the IISE at least 48 hours prior to each event date by emailing the CPD team

“Projects we have completed demonstrate what we know – future projects decide what we will learn.”

– Dr. Mohsin Tiwana